Frequently Asked Questions

For Providers:

Please fill out this  or email us at hello@motracktherapy.com and our team will get back to you shortly with an access code!

Yes, we'd love to! We are currently based out of Baltimore, MD and New York City, NYC, so if you're in the surrounding area, we'd love to come by and meet you in person. If you're a bit further away, no worries-- we do virtual in-services as well. Please contact us at hello@motracktherapy.

MoTrack Therapy can be used for orthopedic rehabilitation including (but not limited to):

  • post-carpal tunnel release
  • wrist fractures
  • tendon lacerations
  • tennis elbow
  • grafts
  • post-trigger finger release

 

MoTrack can also be used for neurological rehabilitation, including (but not limited to):

  • stroke
  • spinal cord injury

 

MoTrack is suitable for both adult and pediatric populations. It can be used by anyone who has access to a smartphone.

Please contact our team therapist, Winnie Tsui, with questions about any other specific conditions/populations at winnie@motracktherapy.com.

Easy! Watch this quick and easy video below to learn how to set up MoTrack Therapy in your clinic. If you still have questions, let us know at hello@motracktherapy.com!

Not quite yet, but we're working on it! We currently focus on the hand, wrist, and fingers, with plans to move to the elbow and shoulder in the upcoming year.

We're always looking to add to our library of exercises! If you'd like us to add a new exercise or you have a great idea for a game, we'd love to hear it. You can shoot us an email at hello@motracktherapy.com and we'll be sure to get right back to you.

Our app can occasionally be a little sensitive to lighting since we're using your smartphone's camera. If you've ever taken a picture of a bright light, you might already know it doesn't turn out too well!  We're working to address it right now, but in the meantime, you can make sure there are no lights directly overhead. If that still isn't working, you might want to try it out in a different area altogether.

Thank you for your patience. If you are experiencing a different technical difficulty, please reach out to us at support@motracktherapy.com with a brief description of the issue.

For Patients:

Please contact your clinic/therapist directly to inquire about your access code. Alternatively, you can contact us at support@motracktherapy.com and we will do our best to assist you.

If you would like to begin integrating MoTrack Therapy in with your clinical care, please fill out the following .

We typically have patients use MoTrack Therapy in conjunction with their in-clinic therapy, so if you have an occupational therapist, please let them know you are interested in our program!

If you don't currently have an occupational therapist, you can also fill out the same form, although depending on your condition you may not be eligible for MoTrack.

Our app can occasionally be a little sensitive to lighting since we're using your smartphone's camera. If you've ever taken a picture of a bright light, you might already know it doesn't turn out too well!  We're working to address it right now, but in the meantime, you can make sure there are no lights directly overhead. If that still isn't working, you might want to try it out in a different area altogether.

Thank you for your patience. If you are experiencing a different technical difficulty, please reach out to us at support@motracktherapy.com with a brief description of the issue.

Absolutely! MoTrack Therapy is built upon the feedback and suggestions from its users. We would love to hear about any new fun games you come up with. Please shoot us an email at hello@motracktherapy.com and our team will get brainstorming with you shortly!